Posted by: kauaikolea2 | March 30, 2012

Be Our Guest, Our Only Guest


We are always delighted when guests write a review or leave notes in our guest books about their stay with us.  Many of these reviews and notes focus on how we manage our properties.  And it is all good. So often a guest will describe a terrible experience at another rental and be ever-so-thankful that they found us.

Comments such as these make our day!

When you rent with us, you are our guest and our only guest.  We are focused on ensuring the best experience for you, as if you were in our homes. No one else matters!  Unlike the manager of a large chain hotel, we are not distracted by 50, 100, 200, or more other guests.   We are focused on you!

We have taken great care to make our condohotels clean and comfortable, to provide you with amenities that you would want for a Hawaiian vacation (ie, nice big beach towels and beach chairs), and to give you a little bit extra (ie, our gift bags, coffee for every night of your stay, and top-line toiletries).

We have posted about the advantages of staying with us — no amenity fees, free in-room safe, free WiFi in the condo (see our other posts: Amenity Fees? Never When You Stay With Us and Guide to Picking the Best Condo at Islander on the Beach), but these reasons don’t truly touch the human side.  We are able to give you the best vacation experience at a great value because we are independent.  We are able to ensure that you are the focus of our attention for your entire stay.  When you check in, you will find a guidebook that we prepared that provides our email addresses. Guests sometimes do email us and we welcome their emails. Our managers are able to handle any maintenance or other problems, but we are always available for comments and suggestions.

We believe in Aloha and Pono.  We more than believe — we practice it.  Comments are taken very seriously and we have made changes and additions based on notes sent to us or left in our comment books.  Our goal is the Vacation of a Life Time Every Time.

So, please, be our guest….you will be our only guest and we will take care of you!  Book directly at:  www.hulanow.com or 1 855 HULA NOW.

Wishing you warm Aloha!

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